M–F · 8a–5p CST · After-hours emergency 7 days
·
Hattiesburg, MS
FIXED FAST, USUALLY SAME DAY

Computer Repair and Sales for Hattiesburg Businesses

Repair it or replace it, we handle both.

Computer Brilliance repairs, builds, and sells business, personal, and gaming computers right here in Hattiesburg. We keep common parts on the shelf so fixes don’t wait on a shipment, and our certified techs work on Windows, Mac, and servers alike.

$497 Report. Yours to keep. Zero obligation.

SAME-DAY · SINCE 2007
bench.computerbrilliance.com / work-order
LIVE
MacBook Pro 14" · 2021
Work order #CB-4821 · in 9:05a · ready 1:40p
Ready
Intake
Diagnose
Repair
QA
Ready
SSD upgraded · 1 TB
Data migrated · 312 GB
Battery replaced
Thermal paste renewed
macOS clean install
48-point bench test
$
Quoted $189 up front — approved at drop-off
no surprise charge at pickup
Backed by a written repair guarantee
If it's not right, we make it right — no second invoice
JGSGRTMK
Turnaround · today
4h 35m
intake → ready
Counter rating
★★★★★
4.9/5 · 600+ reviews
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WHAT WE DO

Repairs, replacements, and the right gear.

Whether something broke or it’s time for new machines, we handle it in one stop.

Same-Day Repairs

Most problems get diagnosed and fixed the same day, because we keep common parts in stock instead of ordering them after you walk in.

Virus & Malware Cleanup

We clear out infections, close the hole that let them in, and hand the machine back working and safe to use.

Laptop Screens & Batteries

Cracked screens and dying batteries replaced fast, so a laptop that’s still good doesn’t get tossed over one bad part.

Power & Hardware Repairs

Failed power supplies, bad components, and the hardware gremlins that take a machine down, found and fixed.

Drive & Data Trouble

We catch failing drives before they quit. If one has already failed, we send it to a clean room for recovery, and we’ll always tell you honestly what the odds are.

Windows, Mac & Server Support

Desktops, laptops, and the servers your business leans on, all serviced by techs who work on them every day.

New & Recertified Sales

Warranty-backed machines from trusted brands like Lenovo, Dell, HP, Acer, and Asus, whether you want new or a recertified system that saves money.

Right-Sized Recommendations

We spec the computer you actually need. You’ll never get sold a high-end gaming rig when a solid business machine is the smarter buy.

The Problem

A dead computer doesn't pick a good time.

It quits in the middle of a deadline. The screen goes black, the file won’t open, or it just won’t turn on, and suddenly the work everyone counts on that machine for is frozen with it.

So you call the big-box counter, and they tell you to leave it for two weeks. Or you go to buy a replacement and get talked into far more computer than you need, or guess wrong ordering one online and end up with a machine that doesn’t fit the job.

And if it’s the hard drive making that sound, there’s a quieter fear underneath it all. Years of files might be sitting on a part that’s about to give out.

You need a real shop, close by, that fixes things fast, sells you straight, and stands behind the work.

Our Approach

Fix what's worth fixing. Replace what isn't.

We start by telling you the truth. Some machines are worth fixing, and some aren’t, and we’ll tell you which even when the honest answer earns us less. You make the call with the full picture in front of you.

When a repair makes sense, stocked parts and certified techs mean most jobs are done the same day, not next week. When a new machine is the smarter move, we spec it to the work you actually do and set it up ready to go, warranty and all.

And if you’re tired of one-off breakdowns altogether, there’s a better way to live. We also manage IT month to month, catching the problems that cause these emergencies before they ever cost you a day.

How it works

The Brilliance SecureShield System.

Most IT companies sell pieces. You buy antivirus from one, a firewall from another, voice from a third, and somebody else for “the rest” — and when something breaks, nobody owns it. SecureShield is the opposite: one team, one number, one accountable partner that designs, deploys, monitors, and maintains your entire stack month-to-month. You don’t have to know what’s broken. You don’t have to figure out who to call. You call us. We handle it.

01
SURVEY

Free on-site audit, no obligation

We come to your office, walk your network, and document exactly what you have, what’s working, what’s exposed, and what you’re overpaying for. You get a written assessment in plain English — yours to keep whether you sign with us or not.

02
DESIGN

The right-sized stack, priced down to the user

We build a clear plan that covers your network, security, M365, voice, devices, and backups. No bundling you into capability you’ll never use. You see exactly what’s included, what it costs per user, and what’s not — before you ever sign.

03
DEPLOY

A clean transition without wrecking your firm

Phased onboarding with documented handoff from your old provider, tested backups, and a stabilization period. Your office keeps working through the switch. The “broken email and panicked staff” version of switching never happens.

04
PROTECT

Layered security that catches what one tool misses

Managed EDR, SIEM with 24/7 SOC monitoring, Proofpoint email security, DNS filtering, and immutable backups — all working together, all monitored by named techs who know your setup. Different layers, different engineers, no silver bullet, no single point of failure.

$497 Report. Yours to keep. Zero obligation.

Why Computer Brilliance

A partner who owns your whole stack.

Most IT companies sell you a contract and disappear until something breaks. We do the opposite. We answer the phone, plan ahead, and clean up the mess before it costs you a client.

01
One partner for your whole stack
We manage your network, security, email, voice, devices, and backups under one roof. When something breaks, nobody points at the ISP or the firewall vendor. You stop being the one stuck in the middle making calls nobody wants to answer.
02
One number. One callback. One answer.
Your team calls one number and reaches the same handful of techs who already know your setup. Issues get resolved faster because nobody has to learn your network from scratch. Your office manager goes back to running the office instead of acting as the unofficial helpdesk.
03
Month-to-month. No long contracts.
We earn your business every month instead of locking you into a three-year deal. You have the freedom to leave the day we stop delivering. You will never be trapped in another bad contract you regret signing.
04
Layered security. Not a silver bullet.
We deploy multiple security layers — managed endpoint detection, SIEM with 24/7 SOC monitoring, Proofpoint email security, DNS filtering, and immutable backups. Threats one tool misses get caught by the next. Your firm and your clients’ data stay protected without you having to understand any of it.
05
The same techs who know your business
Your account is staffed by named, certified technicians who learn your network, your people, and your quirks. You get continuity instead of a different stranger every call. You finally feel like a client, not a ticket number.
06
Proactive, not reactive
We monitor 24/7 and fix issues before half your office notices. Then we send a quarterly summary in plain English of what we caught, what we did, and what is coming. Problems get solved before they cost you a day of productivity. You stop bracing for the next fire drill.
20+
Years operating
A+
BBB Rating
100%
Month-to-month
24×7
SOC monitoring

Recommended

Your IT heroes Since 2007

For nearly twenty years, CPA practices, law offices, independent pharmacies, and family clinics across Mississippi and the Gulf South have called the same Hattiesburg number for managed IT support, with the same owners and the same certified technicians answering every call.

★★★★★
4.9 / 5 average
Verified Client Reviews
★★★★★

From a quick technical question to a printer install and setup, they’re always responsive both remotely and in-person.

RMR. Edward Massey IIIClay, Massey & Associates, P.C.
★★★★★

When our building was struck by lightning and our systems went down, they stayed late into the night to get us running again.

BHBeau Haden, Pharm.D.Sumrall Drugs
★★★★★

I’ve seen them rush in with replacement hardware and have us running again in no time.

DLDr. LoweAfterhours Clinic
★★★★★

Jeremy and Computer Brilliance have been a fantastic partner for us in all things IT and security. If we have an issue, they’re very responsive and almost always have things back to normal the same day. Jeremy has been proactive about recommending the latest security measures to keep us protected. I’d highly recommend them to any small business looking for an IT and security partner. It’s like having our very own internal IT department.

DWDean WaiteDean Waite Attorneys at Law

Honest answers

The questions we get across the counter.

The first one is usually whether it’s even worth repairing. Sometimes it isn’t, and we’ll tell you so. We’d rather lose a repair ticket and keep your trust than charge you to fix a machine you’d be better off replacing. Either way, you’ll hear the straight answer before we touch it.

Then there’s the data. If a drive has already failed, no honest shop can promise it all comes back, and anyone who guarantees it is guessing. What we can do is send it to a clean room that specializes in recovery, give you a realistic read on the odds, and catch the next drive before it ever gets that far.

And if you’re tempted to just buy a computer online, you can, and sometimes that’s fine. What you don’t get from a website is someone making sure it fits your work, setting it up so it’s ready the first morning, and answering the phone locally when something goes sideways. That’s the part we’re here for.

Before you bring it in.

Frequently asked questions.

Don’t see your question? Give us a call. A senior tech, not a salesperson, will walk you through it.

It depends on what’s wrong, so we diagnose the machine and tell you the price before any work starts. There’s no surprise charge at pickup, our rates usually beat the big-box counters, and if the smart move is replacing instead of repairing, we’ll say so before you spend a dime on a fix.

Most repairs are done the same day, because we keep common parts in stock rather than ordering them after the fact. If a job needs a part we don’t have on hand, we’ll tell you the timeline up front.

Sometimes, and we’ll be honest about the odds. Failed drives go to a clean room built for recovery, and while no one can promise everything comes back, we give your data the best shot it has.

Yes, desktops, laptops, and the servers your business depends on, across the major brands. Bring it in and we’ll tell you straight whether we can help.

Both. We carry new machines and warranty-backed recertified ones, so you can pick what fits your budget without giving up reliability.

No. We spec systems to the work you actually do, which usually means a sensible business machine, not the most expensive thing on the shelf.

Our work is guaranteed in writing. If what we repaired isn’t doing what we promised, we make it right. No second invoice. No finger-pointing.

Ready when you are

Get your free Brilliance IT Audit this week.

A senior engineer walks your offices, audits your stack, and hands you a written report. No charge. No obligation. Most prospects are surprised by what we find — and relieved by what we recommend.

$497 Report. Yours to keep. Zero obligation.

M–F · 8a–5p CST  ·  After-hours emergency 7 days  ·  Hattiesburg, MS

Claim Your Free Brilliance IT Audit

A senior engineer — not a salesperson — reviews your setup and sends back written findings. Yours to keep. Zero obligation.