Managed IT Services Built For Professional Services Firms
For 20+ years, Gulf-South CPA, law, and clinic teams have called the same Hattiesburg number. Same owners. Same techs. Since 2007.
$497 Report. Yours to keep. Zero obligation.
Managed IT services
Everything your office runs on, under one roof.
Most offices end up with one vendor for phones, another for cameras, a third for security, and a fourth for the network, with no single team accountable for the whole picture. Computer Brilliance covers all of it, so you make one call and nothing slips through the cracks between providers.
Cybersecurity & 24/7 Threat Monitoring
A Security Operations Center watches your network around the clock, on your devices and in your cloud. Managed detection and response catches real threats in minutes, before the damage is done.
Microsoft 365 & Email Security
Microsoft 365 done right, never without protection. Proofpoint strips out spam and phishing before it reaches your team, while we watch for suspicious logins and account takeovers.
Network Design & Infrastructure
Next-generation firewalls, business-grade switches, and reliable wireless for an office that runs on every connection. We segment your sensitive data and hand you a network accounted for port by port.
Backup & Disaster Recovery
Backups configured correctly, tested regularly, and ready the day you actually need them. When a drive fails or ransomware hits, your data and your business keep moving.
Endpoint Protection & Web Filtering
Every laptop, desktop, and server covered by detection that catches what older antivirus misses. DNS filtering follows each device anywhere, blocking risky sites and the links behind most attacks.
Compliance & Cyber-Insurance Readiness
The scans, controls, and documentation your firm needs for PCI, HIPAA, and a cyber-insurance policy that keeps raising the bar. We help you pass the audit with proof your data is handled right.
Hosted VoIP & Business Phone
Hosted phone service with every feature a growing office expects, usually below the over-priced contract you are on now. Calls keep ringing whether your team is at the desk or on the road.
Video Surveillance
IP cameras covering the physical side of your business, with sixty to ninety days of footage on hand. Search recordings by a face, a vehicle, or an incident instead of scrubbing through hours of video.
The problem
When IT stops working, everyone in your office stops working.
You hired your last IT company because somebody you know said they were good. Year one was solid. By year two, it was taking longer to get support, a different tech picked up every time, and you found yourself re-explaining the same problems you walked them through six months ago.
Or maybe you have been handling things in-house. Your office manager does what she can. When something bigger comes up, your team asks around the office for help. When that fails you are stuck Googling error messages just so your team can get back to work.
Either way, you are paying for IT. Even if you aren’t paying a monthly invoice, you are paying in your office manager’s time, in tickets that take longer than they should, and in the workarounds your team builds when no one is sure who to call.
This is the moment most owners start looking for something better.
Our approach
The Brilliance SecureShield approach to managed IT.
Most IT companies run their support like a call center. A ticket comes in, the next available tech picks it up, asks the same questions the last tech asked, they close the ticket, and the next tech who picks up your next ticket starts the same loop over again. The model is efficient for the IT company, but it’s exhausting for the client.
Computer Brilliance works the opposite way. Your account is handled by a small team of certified technicians who learn your network, your software, your office, and the quirks no documentation will ever capture. When you call, you reach the same people who already know your setup.
That continuity is what makes Computer Brilliance a premium IT partner. Your firm is not a ticket in a queue. It is a relationship that gets better over time because the people doing the work remember what they did last month, last quarter, and last year.
We put that continuity in writing with a month-to-month agreement. We earn your business every 30 days, and if we are not earning it, you are free to leave.
How it works
The Brilliance SecureShield System.
Most IT companies sell pieces. You buy antivirus from one, a firewall from another, voice from a third, and somebody else for “the rest” — and when something breaks, nobody owns it. SecureShield is the opposite: one team, one number, one accountable partner that designs, deploys, monitors, and maintains your entire stack month-to-month. You don’t have to know what’s broken. You don’t have to figure out who to call. You call us. We handle it.
Free on-site audit, no obligation
We come to your office, walk your network, and document exactly what you have, what’s working, what’s exposed, and what you’re overpaying for. You get a written assessment in plain English — yours to keep whether you sign with us or not.
The right-sized stack, priced down to the user
We build a clear plan that covers your network, security, M365, voice, devices, and backups. No bundling you into capability you’ll never use. You see exactly what’s included, what it costs per user, and what’s not — before you ever sign.
A clean transition without wrecking your firm
Phased onboarding with documented handoff from your old provider, tested backups, and a stabilization period. Your office keeps working through the switch. The “broken email and panicked staff” version of switching never happens.
Layered security that catches what one tool misses
Managed EDR, SIEM with 24/7 SOC monitoring, Proofpoint email security, DNS filtering, and immutable backups — all working together, all monitored by named techs who know your setup. Different layers, different engineers, no silver bullet, no single point of failure.
$497 Report. Yours to keep. Zero obligation.
Why Computer Brilliance
A partner who owns your whole stack.
Most IT companies sell you a contract and disappear until something breaks. We do the opposite. We answer the phone, plan ahead, and clean up the mess before it costs you a client.
Recommended
Your IT heroes since 2007.
For nearly twenty years, CPA practices, law offices, independent pharmacies, and family clinics across Mississippi and the Gulf South have called the same Hattiesburg number for managed IT support — with the same owners and the same certified technicians answering every call.
Computer Brilliance has been a godsend to our practice from day one, stepping in right when our previous IT provider closed unexpectedly. We’ve now been with them almost two years, and they’re the most knowledgeable and helpful IT group we’ve ever dealt with. They’re always responsive both remotely and in-person for every issue — from a quick technical question to a printer install to a major network security upgrade. The icing on the cake is that they’re always a pleasure to work with. I’d highly recommend Computer Brilliance to any business looking for dedicated, skilled IT support.
Jeremy Graves and his team took over our IT management and security and totally nailed it. We were very outdated when they started, and they brought us up to date fast and at a very affordable cost. Thanks to them we’ve stayed efficient and safe from hackers — and it’s even let us bring on new customers who require a very high level of security. Their customer service is second to none, and they’re quick to help, which matters for a time-sensitive company like ours. Give them a call — it’ll be the best decision you ever made.
Computer Brilliance is a wonderful IT company that truly values their clients. They work exceedingly hard to answer any and all questions as they arise. And they take the time to explain what’s happening for those of us who aren’t as familiar with the systems and software. I highly recommend any individual or business who has IT needs to give Computer Brilliance a try.
Jeremy and Computer Brilliance have been a fantastic partner for us in all things IT and security related. If we have an issue, they are very responsive and almost always have things back to normal same day. Jeremy has been very proactive with recommending the latest and greatest security measures to keep us protected. I would highly recommend Computer Brilliance to anyone looking to add an IT/security partner to their small business. It’s like having our very own internal IT department.
Honest answers
What owners always ask before they sign.
You are probably wondering what this actually costs. The honest answer is that it depends on how many users you have, what services you need, and what shape your current setup is in. We do not publish a flat per-user rate because no two firms start from the same place. What we will tell you up front is that every quote is broken out line by line, every piece is priced before you sign, and there are no surprise charges showing up later. You see the number before you commit.
Another question we hear a lot is, “What happens if the transition causes problems with our systems or interrupts our operations?” That is why The Brilliance SecureShield System rolls out in phases. We document the handoff from your old provider, test your backups before we touch anything, and keep your old environment available while the new one stabilizes. Your office keeps working through the switch.
And if month-to-month sounds too good to be true, there is no catch. Most IT companies lock clients into long contracts because predictable revenue is what their business model needs. We do the opposite. We earn the relationship every 30 days, and if we are not earning it, you are free to leave. That structure protects you and holds us accountable.
Questions before yes
Frequently asked questions.
Don’t see your question? Give us a call — a senior tech, not a salesperson, will walk you through it.
The cost depends on how many users you have, what services you need, and what kind of shape your current setup is in. We scope every engagement line by line so you see exactly what you are paying for before signing anything. Our free written assessment includes a transparent quote built around your firm, not a generic per-user rate that ignores where you are starting from.
No. We run a month-to-month written agreement and earn your business every 30 days. If we are not earning it, you are free to leave.
The same small team of certified technicians assigned to your account. They already know your network, your software, and your people. You will not start over with a different tech every call, and you will not be left waiting on a callback that never comes.
Yes. Our typical client is a professional services firm with 10 to 50 employees and three million dollars or more in annual revenue. We work with CPA practices, law offices, clinics, pharmacies, title companies, and financial advisors.
Yes. We are headquartered in Hattiesburg and serve clients across southern Mississippi and the Gulf South. On-site coverage extends through the surrounding counties, and we support clients further out through remote management, cloud services, and scheduled on-site visits.
You give 30 days notice. We hand off your documentation, configurations, and credentials cleanly to your next provider. No data hostage situations and no exit fees. The freedom to leave is the entire point of the month-to-month structure.
Yes, in writing. If your environment is not in better shape when we leave than when we began, we will fix the situation at our expense. That commitment is in every client agreement we sign, and it is one of the reasons our clients across southern Mississippi have stayed with us for years.
Ready when you are
Get your free Brilliance IT Audit this week.
A senior engineer walks your offices, audits your stack, and hands you a written report. No charge. No obligation. Most prospects are surprised by what we find — and relieved by what we recommend.
$497 Report. Yours to keep. Zero obligation.
M–F · 8a–5p CST · After-hours emergency 7 days · Hattiesburg, MS