Single and Multi-Location Retail IT, Run by One Team
Whether you run a single shop or locations across town, Computer Brilliance covers it with one security standard, one network setup, and one number to call.
$497 Report. Yours to keep. Zero obligation.
Managed IT services
No technology worries, at any of your locations.
We take care of the technology inside your store, and when you open another one, the same team and standard come with you.
Retail Managed IT
Registers, back-office computers, printers, and devices, patched, monitored, and supported under a single agreement.
POS Network Support
We keep the network your point-of-sale depends on running, and when the software itself misbehaves, we deal with its vendor so you’re not stuck translating.
PCI-Aligned Card Security
Payment traffic gets its own protected lane, kept apart from everything else and documented for the PCI questionnaire.
Guest & Store Wi-Fi
Customers get Wi-Fi that never touches the systems running your business.
Threat Detection & Response
Every machine watched day and night, so an attack gets caught and contained instead of discovered at opening time.
Email & Phishing Protection
The fake supplier invoice and the lookalike vendor email get filtered out before anyone can pay them.
Backups That Survive Anything
Sales records, inventory, and books copied where ransomware can’t touch them, with a tested way back if the worst happens.
Video Surveillance
Cameras installed and managed under our Mississippi Fire Marshal Class A-B license, on the same agreement as the rest of your technology.
Hosted Phones (VoIP)
Calls that ring where you are and follow your people, so a customer always reaches somebody who can help.
Multi-Site Networking & Growth
When you add a location, it opens on day one already matching the rest: same network, same security, same standard, connected to everything you’ve built.
The problem
Saturday rush, and the card reader quits.
The line is six deep, the card reader won’t take a swipe, and everybody in the building is looking at you. Because along with owning the place, you’re apparently the IT department.
So you call the POS support line and sit on hold while customers walk out. When someone finally answers, they say it’s probably your internet, and the internet company says it’s probably your equipment.
Then there’s the quieter risk. Every swipe at your counter is data somebody out there wants, and the headlines about breached businesses aren’t just about the big chains.
You got into retail to sell things people want. Untangling technology after close was never part of the plan.
There’s a better arrangement: one team that handles all of it, at the address you have now and the next one you open.
Our approach
The Brilliance SecureShield System, built for retail businesses.
Retail technology usually gets bought one emergency at a time. A register here, a camera system there, Wi-Fi from whoever was cheapest that year. We pull it all into one documented setup, so it works like a system instead of a pile.
Then we keep eyes on it day and night. Most fixes happen remotely before they cost you a sale, and when hands are needed, our experts come to the store.
Your card payments stay in their own protected lane, customer Wi-Fi never crosses into business systems, and the cameras run under the same agreement as everything else. We build a fast, secure setup for all of your locations.
And none of it sits on a long contract, either. We earn the relationship every 30 days, and if we are not earning it, you are free to leave.
How it works
The Brilliance SecureShield System.
Most IT companies sell pieces. You buy antivirus from one, a firewall from another, voice from a third, and somebody else for “the rest” — and when something breaks, nobody owns it. SecureShield is the opposite: one team, one number, one accountable partner that designs, deploys, monitors, and maintains your entire stack month-to-month. You don’t have to know what’s broken. You don’t have to figure out who to call. You call us. We handle it.
Free on-site audit, no obligation
We come to your office, walk your network, and document exactly what you have, what’s working, what’s exposed, and what you’re overpaying for. You get a written assessment in plain English — yours to keep whether you sign with us or not.
The right-sized stack, priced down to the user
We build a clear plan that covers your network, security, M365, voice, devices, and backups. No bundling you into capability you’ll never use. You see exactly what’s included, what it costs per user, and what’s not — before you ever sign.
A clean transition without wrecking your firm
Phased onboarding with documented handoff from your old provider, tested backups, and a stabilization period. Your office keeps working through the switch. The “broken email and panicked staff” version of switching never happens.
Layered security that catches what one tool misses
Managed EDR, SIEM with 24/7 SOC monitoring, Proofpoint email security, DNS filtering, and immutable backups — all working together, all monitored by named techs who know your setup. Different layers, different engineers, no silver bullet, no single point of failure.
$497 Report. Yours to keep. Zero obligation.
Why Computer Brilliance
A partner who owns your whole stack.
Most IT companies sell you a contract and disappear until something breaks. We do the opposite. We answer the phone, plan ahead, and clean up the mess before it costs you a client.
Recommended
Your IT heroes since 2007.
For nearly twenty years, CPA practices, law offices, independent pharmacies, and family clinics across Mississippi and the Gulf South have called the same Hattiesburg number for managed IT support — with the same owners and the same certified technicians answering every call.
Computer Brilliance has been an invaluable partner for us over the years, responding quickly to every urgent IT issue and working until it’s resolved. When our building was struck by lightning and our systems went down, they stayed late into the night to get us running again and minimize our downtime. Technology isn’t my area, so it’s a comfort knowing I can call or text and get a prompt, practical solution every time. Their services are reasonably priced, and in an environment of ransomware and data breaches, there’s real peace of mind knowing they’re actively protecting our data. They’re knowledgeable, dependable, and genuinely care about their clients — I highly recommend them to any business looking for reliable IT support.
Jeremy Graves and his team took over our IT management and security and totally nailed it. We were very outdated when they started, and they brought us up to date fast and at a very affordable cost. Thanks to them we’ve stayed efficient and safe from hackers — and it’s even let us bring on new customers who require a very high level of security. Their customer service is second to none, and they’re quick to help, which matters for a time-sensitive company like ours. Give them a call — it’ll be the best decision you ever made.
Jeremy and Computer Brilliance have been a fantastic partner for us in all things IT and security. If we have an issue, they’re very responsive and almost always have things back to normal the same day. Jeremy has been proactive about recommending the latest security measures to keep us protected. I’d highly recommend them to any small business looking for an IT and security partner. It’s like having our very own internal IT department.
Computer Brilliance has been a godsend to our practice from day one, stepping in right when our previous IT provider closed unexpectedly. We’ve now been with them almost two years, and they’re the most knowledgeable and helpful IT group we’ve ever dealt with. They’re always responsive both remotely and in-person for every issue — from a quick technical question to a printer install to a major network security upgrade. The icing on the cake is that they’re always a pleasure to work with. I’d highly recommend Computer Brilliance to any business looking for dedicated, skilled IT support.
Honest answers
The questions smart owners ask us first.
Margins in retail are thin, so cost is the natural first question. This isn’t big-company money. The price is sized to your shop, how many registers, how many computers, which protections, and you’ll see it in writing before you sign a thing.
Plenty of owners assume their POS company has technology covered. They handle the register software. The network it rides on, the Wi-Fi, the cameras, the email, and everything else in the building gets left to you. We take all of that off your plate.
Security usually comes up as a question about whether the antivirus already on the computers is enough. Solid protection covers the email coming in, the machines being watched, the payment traffic kept separate, and the backups kept out of reach, so whatever slips past one stop runs into another.
Questions before yes
Frequently asked questions.
Don’t see your question? Give us a call — a senior tech, not a salesperson, will walk you through it.
It’s built around your operation: how many registers and computers you run, how many locations, and which layers of protection you need, all under one agreement with one invoice. You’ll have the full cost scoped in writing after a free consultation, before committing to anything, and our services and prices usually beat our competitors.
We build and document the technical side, separated payment traffic, protected systems, access records, so the PCI questionnaire gets answered from evidence. Full compliance also involves your own processes, and we’ll be straight with you about which parts are ours and which are yours.
We manage the network and computers your POS depends on, and when the software itself has a problem, we get its vendor on the phone so you’re not stuck in the middle.
No. We offer month-to-month agreements that adjust as your business grows. No three-year lock-ins. We earn the relationship every 30 days, and if we are not earning it, you are free to leave.
Not at all. One shop gets the same standard and attention as ten, and if your locations sit in different towns, remote monitoring covers the distance between visits.
Yes. We install and manage video surveillance under our Mississippi Fire Marshal Class A-B license, at every location you have, under the same agreement as your IT.
Our work is guaranteed in writing. If what we installed isn’t doing what we promised, we come back and fix it. No second invoice. No finger-pointing.
Ready when you are
Get your free Brilliance IT Audit this week.
A senior engineer walks your offices, audits your stack, and hands you a written report. No charge. No obligation. Most prospects are surprised by what we find — and relieved by what we recommend.
$497 Report. Yours to keep. Zero obligation.
M–F · 8a–5p CST · After-hours emergency 7 days · Hattiesburg, MS