Business Phones That Ring Wherever You Are
Computer Brilliance protects businesses with layered security, so one slip never turns into a disaster.
$497 Report. Yours to keep. Zero obligation.
Managed IT services
Everything a modern phone system should do.
A full set of business calling features, set up around how your office actually runs.
Hosted VoIP
Phones that run over your internet connection instead of old copper lines, with no bulky equipment closet to babysit and no per-call long-distance surprises.
Mobile Integration
Your office line rings on your cell, and you can call back showing your business number instead of your personal one.
Call Routing & Auto-Attendant
Calls reach the right person or department on the first try, with after-hours and overflow handled the way you decide.
Voicemail to Email
Messages arrive in your inbox as both audio and text, so you can read one between meetings instead of dialing in.
Keep Your Number
We move your existing number over, so nothing on your cards, your signage, or your website has to change.
Easy to Scale
Add a line for a new hire in minutes, drop one just as fast, and pay for what you use.
Runs on a Network We Manage
Your phones and the network they depend on are handled by the same team, which is why your calls actually stay clear.
One Bill, One Number to Call
Voice and IT on a single contract, so a phone problem is never filed under somebody else’s department.
The problem
A missed call is a customer who called somebody else.
The phone system is older than half your staff. Calls drop mid-sentence, transfers send people into a void, and you’re missing calls you’ll never even know came in.
Meanwhile, your people work from cars, job sites, and kitchen tables, but the phones are bolted to desks back at the office. So clients end up with personal cell numbers, or they get voicemail and try the next name on their list.
And every little change is its own ordeal. Updating a greeting, adding a line for a new hire, forwarding calls for an afternoon, all of it means a call to the vendor, a ticket, and a wait for something that should take two minutes.
Every dropped call and every missed ring is money walking out the door, and trust going with it.
Phones should be simple, and they should be handled by the same people who run the network underneath them.
Our approach
Good phones start with a good network.
Plenty of companies will sell you a phone system and never once ask about your internet. Then the calls break up and everyone acts surprised. We start with the network, because that’s what your call quality actually rides on, and we give your calls priority over everything else moving across the connection so they stay clear even when the office is busy.
Setup starts with your number, which we move over so nothing changes for your customers. Then we route calls the way your office really works, ring your team’s cells when they’re out, and drop voicemail straight into inboxes.
As you grow, the system grows with you, all on one bill and handled by people who’ve worked your office before. No add-on vendors, no separate help line for the phones.
You’re never locked in here, because everything we do stays month to month.
How it works
The Brilliance SecureShield System.
Most IT companies sell pieces. You buy antivirus from one, a firewall from another, voice from a third, and somebody else for “the rest” — and when something breaks, nobody owns it. SecureShield is the opposite: one team, one number, one accountable partner that designs, deploys, monitors, and maintains your entire stack month-to-month. You don’t have to know what’s broken. You don’t have to figure out who to call. You call us. We handle it.
Free on-site audit, no obligation
We come to your office, walk your network, and document exactly what you have, what’s working, what’s exposed, and what you’re overpaying for. You get a written assessment in plain English — yours to keep whether you sign with us or not.
The right-sized stack, priced down to the user
We build a clear plan that covers your network, security, M365, voice, devices, and backups. No bundling you into capability you’ll never use. You see exactly what’s included, what it costs per user, and what’s not — before you ever sign.
A clean transition without wrecking your firm
Phased onboarding with documented handoff from your old provider, tested backups, and a stabilization period. Your office keeps working through the switch. The “broken email and panicked staff” version of switching never happens.
Layered security that catches what one tool misses
Managed EDR, SIEM with 24/7 SOC monitoring, Proofpoint email security, DNS filtering, and immutable backups — all working together, all monitored by named techs who know your setup. Different layers, different engineers, no silver bullet, no single point of failure.
$497 Report. Yours to keep. Zero obligation.
Why Computer Brilliance
A partner who owns your whole stack.
Most IT companies sell you a contract and disappear until something breaks. We do the opposite. We answer the phone, plan ahead, and clean up the mess before it costs you a client.
Recommended
Your IT heroes Since 2007.
For nearly twenty years, CPA practices, law offices, independent pharmacies, and family clinics across Mississippi and the Gulf South have called the same Hattiesburg number for managed IT support — with the same owners and the same certified technicians answering every call.
I don’t know what we’d have done without Jeremy Graves and his staff to handle our computer, security, telephone, and network needs.
Technology isn’t my area of expertise, so it’s a tremendous comfort knowing I can count on their team to guide me through any issue with patience and professionalism. Whether I call or send a text, I receive a prompt response and a practical solution.
Computer Brilliance has been a godsend to our practice from day one, stepping in right when our previous IT provider closed unexpectedly. We’ve now been with them almost two years, and they’re the most knowledgeable and helpful IT group we’ve ever dealt with. They’re always responsive both remotely and in-person for every issue — from a quick technical question to a printer install to a major network security upgrade. The icing on the cake is that they’re always a pleasure to work with. I’d highly recommend Computer Brilliance to any business looking for dedicated, skilled IT support.
Jeremy and Computer Brilliance have been a fantastic partner for us in all things IT and security. If we have an issue, they’re very responsive and almost always have things back to normal the same day. Jeremy has been proactive about recommending the latest security measures to keep us protected. I’d highly recommend them to any small business looking for an IT and security partner. It’s like having our very own internal IT department.
Honest answers
What everyone worries about before switching phones.
Whether you’re on old phone lines, a clunky system in a closet, or just a patchwork of cell phones, moving to hosted phones is the same easy switch. The biggest worry is usually the cutover itself, losing your number or sitting dead for a day while it happens. Neither one is on the table. We move your existing number over, build and test the new system while your current phones keep ringing, and cut over only once it’s proven. Your customers never hear a thing.
Plenty of owners also say their phones work fine, so why bother. Fine usually means you’ve stopped noticing the dropped calls and the people stuck at their desks. The question isn’t whether the old system still makes noise. It’s how many calls it’s quietly costing you, and what it would mean to answer every one from anywhere.
Then there’s cost, and here the news is good. Hosted phones usually run less than the old lines they replace, the long-distance nickel-and-diming goes away, and it lands on the same bill as your IT. You’ll see the number in writing before you commit to anything.
Questions before yes
Frequently asked questions.
Don’t see your question? Give us a call — a senior tech, not a salesperson, will walk you through it.
It comes down to how many lines and features your office needs, and it usually costs less than the traditional phone service it replaces. You’ll have the full price in writing after a free survey, before committing to anything, on one bill alongside your IT, and our services and prices usually beat our competitors.
A few reasons. Hosted phones usually cost less, they let calls follow your team to their cells instead of staying chained to a desk, and everyday changes like adding a line or updating a greeting take a couple of minutes instead of a service call. On top of that, the old copper lines are being retired across the industry, so most businesses are making this move one way or another.
Yes. We port your existing number over, so your cards, signage, and listings all stay exactly as they are.
No. We build and test the new system while your current phones keep working, then cut over once everything’s proven. There’s no gap where calls can’t reach you.
No. We offer month-to-month agreements that adjust as your business grows. No three-year lock-ins. We earn the relationship every 30 days, and if we are not earning it, you are free to leave.
Hosted phones do need internet to work, and we won’t pretend otherwise. That’s why we set up automatic failover to your cell phones, so calls still reach your team even if the office connection drops.
Yes. Your office line rings on your cell, and you can return calls showing your business number, so you’re reachable from anywhere without handing out your personal number.
Our work is guaranteed in writing. If what we installed isn’t doing what we promised, we come back and fix it. No second invoice. No finger-pointing.
Ready when you are
Get your free Brilliance IT Audit this week.
A senior engineer walks your offices, audits your stack, and hands you a written report. No charge. No obligation. Most prospects are surprised by what we find — and relieved by what we recommend.
$497 Report. Yours to keep. Zero obligation.
M–F · 8a–5p CST · After-hours emergency 7 days · Hattiesburg, MS