Managed IT for Manufacturers, From the Front Office to the Floor
Computer Brilliance keeps plants running, in the office and out on the floor.
$497 Report. Yours to keep. Zero obligation.
Managed IT services
If it plugs in at your plant, we handle it.
A plant runs on a lot more than computers, so we take responsibility for everything from the server closet to the shop floor.
Managed IT for Manufacturers
Every workstation, server, and floor computer patched, monitored, and supported. When something breaks, you call one number and reach people who already know your plant.
Office & Floor Network Separation
Your office network and your production network shouldn’t be one big open room. We build them apart, so trouble that starts in an inbox can’t reach a machine.
24/7 Monitoring & Threat Response
EDR on every computer and around-the-clock monitoring, so threats get caught and contained at 2 a.m. instead of discovered at shift change.
Email Security
Fake invoices and lookalike purchase orders are how manufacturers get robbed. We filter them out before anyone in your office can click.
Backups Ransomware Can't Touch
Your production data, orders, and records backed up where an attack can’t encrypt or delete them, with a tested plan to get you back up.
MFA & Access Control
A stolen password alone won’t open your systems, and you control exactly who can reach what.
Staff Security Training
Quarterly phishing tests and short training for your office staff, with completion records kept for your insurance carrier.
Plant-Wide Wi-Fi & Networking
Coverage that reaches the back of the warehouse, built for scanners, tablets, and equipment, not just desks.
Hosted Phones (VoIP)
Phones that ring, route, and reach the right person, whether they’re in the office or out on the floor.
Video Surveillance
Camera systems installed and managed under our Mississippi Fire Marshal Class A-B license, on the same agreement as your IT. One team for your network and your building.
The problem
The shop floor can't wait on a help ticket.
It starts at the front desk. A chart won’t load, the schedule freezes, and the lobby is filling up while your staff clicks the same button over and over.
So somebody calls the EHR vendor, who blames the network. The network guy blames the EHR. Two hours later you’re rescheduling patients and apologizing for something nobody will take ownership of.
And underneath it sits the bigger worry. You hold some of the most sensitive data a small business can hold, and if an auditor or your insurance carrier asked you to prove your safeguards tomorrow, you couldn’t say what they’d find.
It doesn’t have to run this way. Your clinic’s IT can be one team, one number, and documentation that’s ready before anyone asks.
Our approach
The Brilliance SecureShield System, built for operations that can't stand still.
A manufacturer’s IT problem is never just an IT problem. It’s a late shipment, an idle crew, and a customer wondering where their order is. So we treat your systems with the same urgency you treat the line.
Plenty of IT companies will remote in, poke around, and escalate. We drive to the plant. Our techs walk your floor, learn which machine depends on which computer, and fix things standing next to them, so the crew knows who’s coming through the door and we know the building.
Security gets built the same way, around production. Your network is set up so what happens at a front-office desk can’t spread to a machine, we watch it around the clock, and backups sit out of an attack’s reach. One employee’s bad click becomes an email problem instead of a production problem.
And none of it rides on a long contract. We earn the relationship every 30 days, and if we are not earning it, you are free to leave.
How it works
The Brilliance SecureShield System.
Most IT companies sell pieces. You buy antivirus from one, a firewall from another, voice from a third, and somebody else for “the rest” — and when something breaks, nobody owns it. SecureShield is the opposite: one team, one number, one accountable partner that designs, deploys, monitors, and maintains your entire stack month-to-month. You don’t have to know what’s broken. You don’t have to figure out who to call. You call us. We handle it.
Free on-site audit, no obligation
We come to your office, walk your network, and document exactly what you have, what’s working, what’s exposed, and what you’re overpaying for. You get a written assessment in plain English — yours to keep whether you sign with us or not.
The right-sized stack, priced down to the user
We build a clear plan that covers your network, security, M365, voice, devices, and backups. No bundling you into capability you’ll never use. You see exactly what’s included, what it costs per user, and what’s not — before you ever sign.
A clean transition without wrecking your firm
Phased onboarding with documented handoff from your old provider, tested backups, and a stabilization period. Your office keeps working through the switch. The “broken email and panicked staff” version of switching never happens.
Layered security that catches what one tool misses
Managed EDR, SIEM with 24/7 SOC monitoring, Proofpoint email security, DNS filtering, and immutable backups — all working together, all monitored by named techs who know your setup. Different layers, different engineers, no silver bullet, no single point of failure.
$497 Report. Yours to keep. Zero obligation.
Why Computer Brilliance
A partner who owns your whole stack.
Most IT companies sell you a contract and disappear until something breaks. We do the opposite. We answer the phone, plan ahead, and clean up the mess before it costs you a client.
Recommended
Your IT heroes since 2007.
For nearly twenty years, CPA practices, law offices, independent pharmacies, and family clinics across Mississippi and the Gulf South have called the same Hattiesburg number for managed IT support — with the same owners and the same certified technicians answering every call.
Jeremy Graves and his team took over our IT management and security and totally nailed it. We were very outdated when they started, and they brought us up to date fast and at a very affordable cost. Thanks to them we’ve stayed efficient and safe from hackers — and it’s even let us bring on new customers who require a very high level of security. Their customer service is second to none, and they’re quick to help, which matters for a time-sensitive company like ours. Give them a call — it’ll be the best decision you ever made.
Computer Brilliance has been a godsend to our practice from day one, stepping in right when our previous IT provider closed unexpectedly. We’ve now been with them almost two years, and they’re the most knowledgeable and helpful IT group we’ve ever dealt with. They’re always responsive both remotely and in-person for every issue — from a quick technical question to a printer install to a major network security upgrade. The icing on the cake is that they’re always a pleasure to work with. I’d highly recommend Computer Brilliance to any business looking for dedicated, skilled IT support.
Jeremy and Computer Brilliance have been a fantastic partner for us in all things IT and security. If we have an issue, they’re very responsive and almost always have things back to normal the same day. Jeremy has been proactive about recommending the latest security measures to keep us protected. I’d highly recommend them to any small business looking for an IT and security partner. It’s like having our very own internal IT department.
Computer Brilliance has been an invaluable partner for us over the years, responding quickly to every urgent IT issue and working until it’s resolved. When our building was struck by lightning and our systems went down, they stayed late into the night to get us running again and minimize our downtime. Technology isn’t my area, so it’s a comfort knowing I can call or text and get a prompt, practical solution every time. Their services are reasonably priced, and in an environment of ransomware and data breaches, there’s real peace of mind knowing they’re actively protecting our data. They’re knowledgeable, dependable, and genuinely care about their clients — I highly recommend them to any business looking for reliable IT support.
Honest answers
What owners always ask before they sign.
The first worry we hear from plant owners is that fixing IT means stopping production. It doesn’t. We stage the work around your shifts and slow windows, the old setup stays live until the new one has proven itself, and the line keeps moving the whole way through.
The second is old equipment. Half your floor might run software older than your newest hire, and nobody wants a vendor who walks in and says replace it all. We don’t lead with rip-and-replace. We protect what you have, keep it walled off from the internet where it doesn’t belong, and plan upgrades on your timeline, not ours.
Then there’s the owner who figures hackers want banks and hospitals, not a shop that makes things. But attackers aren’t after your secrets. They’re after your downtime, because they know a plant losing money every idle hour is a plant that pays to get unlocked fast. The way you beat that math is making sure they never get the chance.
Questions before yes
Frequently asked questions.
Don’t see your question? Give us a call — a senior tech, not a salesperson, will walk you through it.
Every plant is different, so there’s no flat rate to quote from a website. The price depends on how many computers and people you have and which layers of protection your operation needs. What we promise: after the free Brilliance IT Audit you’ll have your cost scoped in writing before you commit to anything, and our services and prices usually beat our competitors.
We manage the computers, networks, and systems your production equipment depends on, and when the machine itself has an issue, we work directly with your equipment vendor so you’re not stuck in the middle.
We schedule on-site work around your shifts and stage changes so the old setup keeps running until the new one is proven. Keeping your line moving is part of the plan, not an afterthought.
No. We offer month-to-month agreements that adjust as your operation grows. No three-year lock-ins. We earn the relationship every 30 days, and if we are not earning it, you are free to leave.
That’s common in manufacturing, and it’s manageable. We wall those machines off from the internet and the rest of your network, protect everything around them, and plan replacements on your schedule.
Yes. We install and manage video surveillance under our Mississippi Fire Marshal Class A-B license, on the same agreement as your IT, so your network and your building have one accountable team.
Our work is guaranteed in writing. If what we installed isn’t doing what we promised, we come back and fix it. No second invoice. No finger-pointing.
Ready when you are
Get your free Brilliance IT Audit this week.
A senior engineer walks your offices, audits your stack, and hands you a written report. No charge. No obligation. Most prospects are surprised by what we find — and relieved by what we recommend.
$497 Report. Yours to keep. Zero obligation.
M–F · 8a–5p CST · After-hours emergency 7 days · Hattiesburg, MS